Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-innovation-in-automotive-shop-management.livebursts.com (hereinafter referred to as “AI innovation in automotive shop management,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and protection of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-innovation-in-automotive-shop-management.livebursts.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services offered through our platform.
  4. Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy governs various user activities, including but not limited to:

  • Creating and managing an account on our platform.
  • Using our applications and services as a registered user.
  • Visiting and interacting with our websites, including submitting forms or making purchases.
  • Subscribing to our newsletters or promotional emails.
  • Engaging with us through phone calls or text messages.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide personalized services. The categories of information we gather include:

  1. Account Information: This includes user names, email addresses, passwords (hashed and encrypted), and profile pictures.

  2. Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.

  3. Financial Information: We may collect bank account details or other financial records for direct debit or refund purposes.

  4. Purchase Information: Details of products or services bought through our platform, including quantities and transaction dates.

  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications and analytics.

  6. Location Data: With your consent, we may access your device’s location to provide personalized recommendations or services.

  7. Feedback: User-submitted reviews, ratings, comments, and suggestions to improve our products and services.

  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (e.g., name, profile picture, email).

  9. Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, automated systems (such as cookies and device fingerprinting), and third-party service providers who assist us in delivering services.

Cookies

We use cookies to enhance your browsing experience and provide valuable insights into how users interact with our platform. Cookies are small text files stored on your browser that can be categorized as:

  1. Strictly Necessary: These cookies enable core functionalities like secure login, account management, and session maintenance.

  2. Preferences: They remember user preferences, such as language settings or display options, to provide a personalized experience.

  3. Analytics: Analytics cookies help us understand user behavior, track website performance, and measure the effectiveness of our online services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their preferences.

Retention and Deletion

The retention period for personal data is determined by legal requirements and the purpose of its collection. We retain information only as long as necessary for:

  • Providing services and maintaining your account.
  • Complying with tax or financial regulations.
  • Fulfilling contractual obligations.
  • Conducting research and analytics to improve our platform.

Once the data is no longer required, we securely delete or anonymize it to protect user privacy.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect personal information from them. Parents or legal guardians should supervise their children’s online activities and use appropriate parental control tools.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you.

  2. Rectification: Correct or update any inaccurate or incomplete information.

  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.

  4. Restriction: Limit the use of your data for specific purposes.

  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.

  6. Object: Object to the processing of your data for legitimate interests or direct marketing purposes.

  7. Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team at privacy@ai-innovation-in-automotive-shop-management.livebursts.com. We aim to respond promptly and provide assistance within applicable timeframes.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For privacy-related matters, including inquiries, unsubscribes, or data requests, please contact us at:

Email: contact@ai-innovation-in-automotive-shop-management.livebursts.com

Mail: AI innovation in automotive shop management, [Address]

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data privacy and security.